Our Guide to Dynamics 365 CRM is your go-to resource, whether you’re just starting or a seasoned pro. Packed with expert insights and designed to help you create an actionable business impact.
Here is just a selection of the content within the Guide:
- Beginner’s Guide to the “Microsoft” Dynamics 365 Landscape
- Dynamics 365 Customer Service: An Overview
- Upgrading Dynamics 365 CRM: A Comprehensive Guide
- The Concierge Stage: A Pivotal Prelude to Project Success
- How We Support You!
Why download?
- Packed with expert insights from Node4 and Microsoft
- Comprehensive coverage from Beginner to Dynamics Pro
- No strings attached, just free, valuable insights for your business
Key sections in this Guide
Introduction to Dynamics 365
What is a CRM and why does it matter, plus the common challenges organisations face without a CRM and the business case for implementation.
Benefits of Dynamics CRM
Dive into some of the key benefits, including Centralised customer data, improved sales and service processes and integrating Dynamics with other tools.
Choosing the Right CRM Strategy
Learn how to align your CRM with your business goals and whether Cloud or on-premise deployment is right for you. Additionally, understand the considerations for customisation and scalability.
Real-World Use Cases
See live examples of how organisations are using Dynamics CRM with industry-specific applications.
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If you’d like to know more about the Dynamics 365 CRM Guide or our wider range of services or just for a little chat, get in touch by emailing us, or calling us on the details below.
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